---
description: ¿Qué piensan los usuarios de Freshdesk Omni? Lee las reseñas y opiniones verificadas, descubre sus características y el nivel de usabilidad, consulta los precios y conoce las ventajas y desventajas de Freshdesk Omni gracias a Capterra República Dominicana.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Freshdesk Omni - Opiniones, precios y características - Capterra República Dominicana 2026
---

Breadcrumb: [Inicio](/) > [Software de gestión del conocimiento](/directory/30094/knowledge-management/software) > [Freshdesk Omni](/software/1052970/Freshdesk-Omni) > [Alternativas a Freshdesk Omni](https://www.capterra.do/alternatives/1052970/Freshdesk-Omni)

# Alternativas a Freshdesk Omni

Canonical: https://www.capterra.do/alternatives/1052970/Freshdesk-Omni

> Explorar las mejores alternativas a Freshdesk Omni. Compara las características, las valoraciones y las opiniones para encontrar el software que mejor se adapta a tus necesidades.

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## Las mejores alternativas

1. **Salesforce Sales Cloud** — 4.4/5 (18811 reviews) — Impulsa el crecimiento con Sales Cloud 360, una destacada solución de ventas que impulsa la productividad de los representantes en una de las principales plataformas de CRM del mundo.
   - [Ver perfil](https://www.capterra.do/software/61368/salesforce)
   - [Comparar con Freshdesk Omni](https://www.capterra.do/compare/61368/1052970/salesforce/vs/Freshdesk-Omni)
2. **LiveAgent** — 4.7/5 (1789 reviews) — Una buena atención al cliente comienza con un mejor software para el centro de ayuda. Gana más clientes al brindar una excelente atención al cliente con LiveAgent.
   - [Ver perfil](https://www.capterra.do/software/102188/liveagent)
   - [Comparar con Freshdesk Omni](https://www.capterra.do/compare/102188/1052970/liveagent/vs/Freshdesk-Omni)
3. **Zendesk Suite** — 4.4/5 (4094 reviews) — Zendesk permite a las empresas brindar asistencia, escalar con autoservicio y diferenciarse con un compromiso proactivo.
   - [Ver perfil](https://www.capterra.do/software/164283/zendesk)
   - [Comparar con Freshdesk Omni](https://www.capterra.do/compare/164283/1052970/zendesk/vs/Freshdesk-Omni)
4. **Freshdesk** — 4.5/5 (3486 reviews) — Freshdesk es un software de servicio al cliente fácil de usar que ayuda a más de 60 000 empresas en todo el mundo a crear muy buenas experiencias para los clientes.
   - [Ver perfil](https://www.capterra.do/software/124981/freshdesk)
   - [Comparar con Freshdesk Omni](https://www.capterra.do/compare/124981/1052970/freshdesk/vs/Freshdesk-Omni)
5. **LiveChat** — 4.6/5 (1727 reviews) — 24 000 negocios utilizan Premium Live Chat y Help Desk Software. ¡Prueba LiveChat y convierte a los equipos en rockstars de atención al cliente\!
   - [Ver perfil](https://www.capterra.do/software/62194/livechat)
   - [Comparar con Freshdesk Omni](https://www.capterra.do/compare/62194/1052970/livechat/vs/Freshdesk-Omni)
6. **Milvus** — 4.8/5 (298 reviews) — Milvus es un HelpDesk inteligente que optimiza los procesos de gestión, aumenta la productividad de su equipo y proporciona eficiencia a su soporte.
   - [Ver perfil](https://www.capterra.do/software/202528/milvus)
   - [Comparar con Freshdesk Omni](https://www.capterra.do/compare/202528/1052970/milvus/vs/Freshdesk-Omni)
7. **Tidio** — 4.7/5 (590 reviews) — Tidio es una plataforma de atención al cliente que te permite proporcionar una excelente asistencia al cliente y generar ventas con chatbots y chat en vivo.
   - [Ver perfil](https://www.capterra.do/software/144040/tidio-chat)
   - [Comparar con Freshdesk Omni](https://www.capterra.do/compare/144040/1052970/tidio-chat/vs/Freshdesk-Omni)
8. **HelpDesk** — 4.6/5 (183 reviews) — HelpDesk es un sistema de tickets online diseñado para simplificar el trabajo de los equipos. Presta una excelente asistencia al cliente. Sin esfuerzo.
   - [Ver perfil](https://www.capterra.do/software/185973/helpdesk)
   - [Comparar con Freshdesk Omni](https://www.capterra.do/compare/185973/1052970/helpdesk/vs/Freshdesk-Omni)
9. **Zoho Desk** — 4.5/5 (2216 reviews) — Pon la atención al cliente en el corazón de tu empresa. Haz que los clientes estén más satisfechos, los agentes más capacitados y tu negocio más saludable.
   - [Ver perfil](https://www.capterra.do/software/169505/zoho-desk)
   - [Comparar con Freshdesk Omni](https://www.capterra.do/compare/169505/1052970/zoho-desk/vs/Freshdesk-Omni)
10. **Salesforce Service Cloud** — 4.5/5 (832 reviews) — Ahorra tiempo y reduce costes con innovaciones que reinventan las relaciones con tus clientes.
    - [Ver perfil](https://www.capterra.do/software/136189/salesforce)
    - [Comparar con Freshdesk Omni](https://www.capterra.do/compare/136189/1052970/salesforce/vs/Freshdesk-Omni)
11. **Superchat** — 4.8/5 (316 reviews) — Superchat brinda a las empresas una forma fácil de comunicarse con los clientes y crear experiencias únicas.
    - [Ver perfil](https://www.capterra.do/software/210968/superchat)
    - [Comparar con Freshdesk Omni](https://www.capterra.do/compare/210968/1052970/superchat/vs/Freshdesk-Omni)
12. **Dynamics 365** — 4.4/5 (5860 reviews) — Solución de gestión empresarial integrada que automatiza los procesos financieros, de relaciones con los clientes y de la cadena de suministro.
    - [Ver perfil](https://www.capterra.do/software/157279/dynamics-365)
    - [Comparar con Freshdesk Omni](https://www.capterra.do/compare/157279/1052970/dynamics-365/vs/Freshdesk-Omni)
13. **Zoho Assist** — 4.7/5 (1495 reviews) — Zoho Assist proporciona una interfaz de usuario simple y directa para conectarse a computadoras remotas en cualquier parte del mundo.
    - [Ver perfil](https://www.capterra.do/software/181775/zoho-assist)
    - [Comparar con Freshdesk Omni](https://www.capterra.do/compare/181775/1052970/zoho-assist/vs/Freshdesk-Omni)
14. **Bitrix24** — 4.2/5 (1005 reviews) — Solución de gama alta, diseñada para ventas, colaboración, comunicación, redes sociales y gestión de flujos de trabajo.
    - [Ver perfil](https://www.capterra.do/software/113540/bitrix24)
    - [Comparar con Freshdesk Omni](https://www.capterra.do/compare/113540/1052970/bitrix24/vs/Freshdesk-Omni)
15. **Yonyx** — 4.7/5 (259 reviews) — Guías interactivas basadas en árboles de decisión que se conectan a la mayoría de los sistemas CRM. Sigue los procesos de negocio de manera interactiva.
    - [Ver perfil](https://www.capterra.do/software/130406/agi-self-service)
    - [Comparar con Freshdesk Omni](https://www.capterra.do/compare/130406/1052970/agi-self-service/vs/Freshdesk-Omni)

## Categorías relacionadas

- [Software de gestión del conocimiento](https://www.capterra.do/directory/30094/knowledge-management/software)
- [Software de compromiso del cliente](https://www.capterra.do/directory/30906/customer-engagement/software)
- [Herramientas de marketing conversacional](https://www.capterra.do/directory/31562/conversational-marketing-platform/software)
- [Software de base de conocimientos](https://www.capterra.do/directory/32454/knowledge-base/software)
- [Software de soporte al cliente](https://www.capterra.do/directory/32315/customer-support/software)

## Enlaces

- [Ver en Capterra](https://www.capterra.do/alternatives/1052970/Freshdesk-Omni)
- [Ver el perfil del producto](https://www.capterra.do/software/1052970/Freshdesk-Omni)

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